Refund Policy

No returns !
Every item is only produced upon request and therefore we don't keep any stock. This means I cannot take items back because of wrong sizes or because of a change of mind. Please keep in mind that this is a one man shop and I can't offer a service the Amazons of the world can. I try my best though :)

For clothing carefully go through the size tables provided to avoid ordering a wrong size. if however you still ordered a wrong size, please consider passing your item along to someone who it might fit :)
You can always contact us for any return question at lavater_art@hotmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like special orders or personalised items and commissions. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items.

Exchanges

We can't offer exchanges

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.